SHIPPING POLICY

DELIVERY TIMES & COSTS

Due to our authentic made-to-order process, please allow up to 4 weeks for your order to be handmade prior to adding the shipping times below. If you would like the guarantee of 2 week delivery please add a RUSH Option to your order upon checkout. Additionally, if you require your order by a particular date, please email us (info@byherthelabel.com) or Instagram DM us (@byherthelabel) after playing your RUSH order and we'd be happy to discuss this with you.

Please note, we are a one-woman show when it comes to construction. During busier periods this processing time is subject to change, any updates to processing times will be visible in the description of each item and your order will align with the time you saw when purchasing.

Once your order has been made, packaged and is on its way, you will receive a shipping notification via email, which includes tracking.

*All prices shown in AUD and are in alignment with Aus Post guidelines

*Customers are responsible for any customs fees, duties, and taxes imposed by the customs authorities for international orders, please make yourself familiar with your country’s customs regulations

Australia:

FREE Standard Shipping → For orders over $250, approximately 2-5 business days (depending on location)

$10.50 Standard Shipping → For orders under $250, approximately 2-5 business days (depending on location)

$14.50 Express Shipping → For all orders, approximately 1-3 business days (depending on location)

New Zealand:

FREE Standard Shipping → For orders over $450, approximately 5-8 business days (depending on location)

$19.85 Standard Shipping → For orders under $450, approximately 5-8 business days (depending on location)

$34.85 Express Shipping → For all orders, approximately 2-5 business days (depending on location)

Rest of Oceania:

FREE Standard Shipping → For orders over $450, approximately 8-25 business days (depending on location)

$28 Standard Shipping → For orders under $450, approximately 8-25 business days (depending on location)

United States & Canada:

FREE Standard Shipping → For orders over $450, approximately 6-10 business days (depending on location)

$30 Standard Shipping → For orders under $450, approximately 6-10 business days (depending on location)

$45 Express Shipping → For all orders, approximately 3-6 business days (depending on location)

United Kingdom:

FREE Standard Shipping → For orders over $450, approximately 6-12 business days (depending on location)

$35 Standard Shipping → For orders under $450, approximately 6-12 business days (depending on location)

$50 Express Shipping → For all orders, approximately 4-6 business days (depending on location)

Rest of Europe:

FREE Standard Shipping → For orders over $450, approximately 10-20 business days (depending on location)

$35 Standard Shipping → For orders under $450, approximately 10-20 business days (depending on location)

$50 Express Shipping → For all orders, approximately 6-15 business days (depending on location)

North America:

FREE Standard Shipping → For orders over $450, approximately 11-25 business days (depending on location)

$45 Standard Shipping → For orders under $450, approximately 11-25 business days (depending on location)

$60 Express Shipping → For all orders, approximately 8-15 business days (depending on location)

South America & Asia/GCC:

FREE Standard Shipping → For orders over $450, approximately 12-25 business days (depending on location)

$50 Standard Shipping → For orders under $450, approximately 12-25 business days (depending on location)

$64 Express Shipping → For all orders, approximately 6-18 business days (depending on location)

Singapore:

FREE Standard Shipping → For orders over $450, approximately 5-8 business days (depending on location)

$25 Standard Shipping →For orders under $450, approximately 5-8 business days (depending on location)

$40 Express Shipping → For all orders, approximately 3-6 business days (depending on location)

Africa:

FREE Standard Shipping → For orders over $450, approximately 15-25 business days (depending on location)

$50 Standard Shipping → For orders under $450, approximately 15-25 business days (depending on location)

$64 Express Shipping → For all orders, approximately 8-16 business days (depending on location)

Contact Us:

If your country is not listed upon checkout please email us (info@byherthelabel.com) and we would be happy to assist you.

We cannot be held responsible for delays or delivery issues caused by incorrect or insufficient address details. If you need to make any changes to the shipping address after placing your order, please contact us as soon as possible.

In the unfortunate event that your package is lost or damaged during transit, please notify us immediately. We will work closely with the shipping carrier to initiate a thorough investigation and resolve the issue promptly.

Note: We are entitled to change shipping costs that reflect the current guidelines given by Australia Post. We only ship to cities and countries accessible through Australia Post.